Enhance Jobs with Service Tickets, Field Service, and Maintenance

Set up scheduled maintenance, perform return inspections, track equipment repair history, manage service budgets, and more with ODT Service.

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For Over 30 Years, Clients Have Trusted Open Door to Fuel Their Success with Technology:

Flexible Equipment Management Software That Streamlines Service Delivery

ODT Service is an equipment service management software, and a fully integrated app built for Dynamics 365 Business Central that handles repairs and manages ongoing planned maintenance. It is the ideal solution for equipment rental and oilfield service companies, with essential functionality including service unit tracking, service templates, service checklists, service quotes, and internal/external service ticketing.

So, how does it work? ODT Service extends the power of Microsoft’s powerful and flexible jobs module by adding its advanced service capabilities to the Business Manager and Order Processor role centers, which provides you with a service-focused interface that works from one database.

Highly Configurable Equipment Servicing for Business Central

Schedule maintenance, track equipment, create detailed maintenance templates by equipment type, manage service budgets, and integrate to timesheets with ODT Service app. Easy to use and quick to deploy, ODT Service is designed to simplify and streamline the way service companies handle internal and external equipment servicing in Business Central.

How to Boost Rental Profits

Get 8 practical tips and tools on how to increase equipment rental profitability today.

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Key Product Features in ODT Service

Improve the lives of your front line staff and service technicians with the right tools for the job. Here’s how:

Service Tickets

Service Tickets

Create and modify service work in a simple work order format.

Flexible Service Templates

Flexible Service Templates

Create multi-level service templates by equipment type.

Budgeted Costs

Budgeted Costs

Compare actual costs to budgeted template costs.

Equipment Tracking

Equipment Tracking

Complete service history for all service units with links to service tickets.

Planned Maintenance

Planned Maintenance

Manage maintenance plans with configurable interval types.

Connected to Rentals

Connected to Rentals

The service app can optionally be connected to the ODT Rental App.

Compare Top Equipment Service and Rental Software Solutions

Evaluating the right equipment service system for your business starts with gathering knowledge of what’s available. Get a complete breakdown of the top 6 business management software solutions for the equipment service and rental industry.