ODT Service 365 delivers a simple to use service module for Business Central Essentials with Planned Maintenance capability

Easy to use, flexible, expandable for equipment rental and oilfield service.

ODT Service 365 utilizes the powerful capability of the Business Central jobs module and adds equipment tracking, service history, service templates, configurable inspection documents, planned maintenance, and integration to time sheets.

Take advantage of Microsoft’s technical innovation

Don’t get stuck in a box with a legacy service order system. Microsoft’s Business Central system offers options for rapid implementation, ease of use, and low ongoing support, including free or near-free automatic upgrades. Adding Open Door Technology’s service app adds highly configurable service tickets to the system for in-house or online deployments. Set up scheduled maintenance, perform return inspections (for equipment rental), track equipment repair history, create detailed maintenance templates by equipment type, manage service budgets, integrate to time sheets, and collect costs from inventory or purchasing. By basing the service app on Microsoft’s powerful and flexible jobs module, users are able to take advantage of all of the strengths already inherent in the system. 

Key Product Features

Budgeted Costs

Compare actual costs to budgeted template costs


Equipment Tracking

Complete service history for all service units with links to service tickets


Flexible Service Templates

Create multi-level service templates by equipment type


Connected to Rentals

The service app can optionally be connected to the ODT Rental App

Service Tickets

Repair company or customer equipment.


Manage maintenance plans with configurable interval types

Try it for FREE today

Sign up for a free trial and start your journey today. A Business Central database is a requirement.

Get in Touch

If you have any questions about our service ticket app or anything else about Microsoft Dynamics 365 Business Central, please give us a call or send us an email. Even if we don’t have a specific solution for you, we would be happy to steer you in the right direction.