Common Questions About Open Door

Who is Open Door Technology?

Open Door is a team of business process planning and optimization enthusiasts who bring practical and innovative cloud accounting, ERP, and operational applications to life. We help equipment rental, mat, industrial, construction, medical rental, manufacturing, and non-profit organizations leverage centralized business management systems to simplify their infrastructure, streamline operations, and realize growth.

 A family-owned and run business, we are headquartered in Calgary, Alberta, and have over 40 technology experts across 4 countries. The Open Door team lives by 3 primary guiding principles: complete dedication to understanding your business, unparalleled reliability and responsiveness (when we say the door is always open, we mean it), and a pledge to give you value with every single engagement.

Click to learn more about Open Door.

How long has Open Door been in business?

Open Door has been delivering expert service and tailored technology solutions for over 30 years, and our carefully selected staff average more than 10 years of experience working with Microsoft Dynamics NAV and Microsoft Dynamics 365 Business Central.

What does Open Door offer and sell?

Open Door offers fully integrated and customizable business applications and software solutions that help growing companies thrive with fully centralized systems that connect all aspects of their operations.  

Open Door provides a variety of ERP and infrastructure solutions, including Microsoft Azure, Office 365, and Power Apps, with a particular concentration on implementing, servicing, and supporting Microsoft Dynamics 365 Business Central (formerly Microsoft Dynamics NAV), the most widely used and trusted small-to-mid market ERPs globally.  

We have also developed several apps that seamlessly integrate within the Microsoft Dynamics 365 Business Central system and are specifically designed to improve beyond what Business Central offers out-of-the-box. This includes ODT Rental and ODT Service, which provide a comprehensive, robust ERP solution for equipment rental businesses.

What industry certifications does Open Door carry?

Open Door is a Microsoft Certified Partner with the following accreditations:  

  • Gold Enterprise Resource Planning 
  • Gold Small and Midmarket Cloud Solutions 
  • Gold Cloud Productivity 
  • Silver Cloud Platform 
  • Silver Data Analytics 

Learn more about our expertise.

What countries/regions does Open Door work in?

With over 40 team members across 4 countries, Open Door can work with companies in many countries.  

Our headquarters are located at 200, 7710 5 Street SE, Calgary, Alberta, Canada T2H 2L9, and we have locations in the United States and Ireland.

To learn more about Open Door experts and solutions available in your area, please contact us.

What industries and types of business does Open Door serve?

Open Door serves several industries with a primary focus and expertise in the equipment rental sector, including industrial, oilfield, mat rental, medical equipment, and equipment service.

We also have extensive experience working with wholesale distribution, manufacturing, and non-profit organizations.

Learn more about all the industries we serve.

What size businesses does Open Door work with?

Open Door can work with any size organization. By specializing and providing Tier 2 software solutions, our clients are typically small to medium (SMB) sized businesses that are growing and need the efficiency and insight that centralized systems offer in order to expand.

What is it like to work with Open Door?

Working with Open Door is all about trust, reliability, and transparency. We’ll deliver your project on time and on budget, and we will keep you informed every step of the way. Our priority starts with taking the time to really understand your business and goals so we can make sure we provide technology solutions that fit your needs. Your time is valuable, and we understand that priorities evolve, so we work with an agile methodology that can shift our resources to ensure your projects stay on track and meet your requirements.

We’re also here to support you through the entire process, from planning to implementation to training and support. When we say the door is always open, we mean it. We’ll respond to your inquiries quickly and keep communication flowing to let you know what we’re doing to find a solution for you.

Would you like to find out what it’s like to work with us first-hand? Get started for free with a guided assessment.

Who works with Open Door?

Open Door works with small-to-medium-sized equipment rental, manufacturing, and non-profit businesses. We have over 200 clients across a wide variety of industries, including industrial equipment rental, oilfield service and rental, mat rental, medical equipment rental, wholesale distribution, manufacturing, and non-profit. Check out our Client Stories page for more.

Is Open Door hiring?

Open Door is always accepting resumes from individuals with a passion for tech and software and who are interested in making people’s lives easier by improving their businesses. You can contact our team to learn about available opportunities.

How can I contact Open Door?

We’re just a click away! Fill out the contact form or call the numbers listed at the top of the website page for our offices.

Can I follow Open Door on social media?

Please do! We’re on LinkedIn, YouTube, Twitter, and Facebook.