5 Ways to Improve Your Equipment Rental Customer Experience and Retention

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Building customer loyalty for your equipment rental business is a complex but critical process. Because customer experience and loyalty center around how a client feels about your company, it can seem like there’s a lot left up to psychology or luck. It’s also a bit more challenging to calculate ROI on the efforts that go … Continued

Why Outgrowing QuickBooks is a Good Problem for Equipment Rental Companies to Have

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Many businesses, including equipment rental companies, initially choose QuickBooks for the same reason they eventually outgrow QuickBooks: it offers simple and basic bookkeeping.   QuickBooks also performs a variety of other basic functions, including invoicing, expense tracking, and payment acceptance, which are useful for equipment rental equipment companies transitioning away from spreadsheets or manual bookkeeping processes.   … Continued

Managing Your Equipment Rental Business Profitability: Are You Tracking the Right Rental KPIs?

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It’s impossible to make a qualified decision about the direction and health of your rental business without complete visibility into your performance. Although many rental companies understand what data or reports they need to see every month from a financial perspective, other layers of equipment rental business profitability and performance measures should be tracked and … Continued

Open Door Announces New Equipment Rental Management Capabilities

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Press Release: Equipment Rental Software Solution Provider Releases Highly Anticipated Rental Management Capabilities with New Customer-Centric Features ALBERTA, CANADA — In response to the growing and changing equipment rental market, Open Door Technology announces the release of two eagerly anticipated new software features in their ODT Rentals product: the Visual Rental Availability Calendar and the … Continued

7 Investment Factors to Consider Before Investing in Equipment Rental ERP

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If you find yourself regularly searching the internet for workarounds to make your different equipment rental software systems work together, there’s a good chance your current infrastructure for managing your rental equipment, business financials, inventory, and reporting are not working that well together. If your existing systems are causing you and your staff headaches and … Continued

New Enhancements in the Spring 2022 Dynamics 365 Business Central Release Wave 1

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In the latest release of Dynamics 365 Business Central, Microsoft continues to invest in improvements that can help you be more productive, faster. The new features and minor fixes in the Wave 1 release will roll out between April and September 2022. We think you’ll like this update that focuses on simplifying administration actions and fine-tuning daily … Continued

Equipment Rental Software—Cloud ERP: Tech Trends Spotlight

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Every organization has unique needs when it comes to technology, and equipment rental businesses are no exception. Rental companies need to be able to track equipment in different locations, manage and schedule reservations, invoice customers, determine the equipment they should stock for profitability and customer demand, stay competitive, maximize profit margins, and more. In the … Continued

Understanding Equipment Rental Management Systems: ‘ERP’ vs. ‘Software’

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The equipment rental market is growing significantly, and with it is the need for equipment rental businesses to expand, scale, and stay competitive. To meet these challenges, many rental suppliers are looking to leverage modern technology that automates, centralizes, and scales their operations. By gaining better visibility on performance and finances, owners and management can … Continued

Top 7 Articles to Help Advance Your Equipment Rental Operations

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As an owner or operator of an equipment rental business in North America, you know how important it has been for your company to stay agile and evolve with current market trends and new industry technology.   The rental business is already a challenging sector to stay ahead in, but after the recent worldwide pandemic shutdowns … Continued